Michele Woodward

Powerful Coaching. Powerful Results.

toxic workplaces

When Office Politics Get Out Of Hand

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When I started as an executive coach, I never guessed I would have a specialty in helping people handle complicated office politics.

But I sure do. In fact, it’s probably the number one problem my clients face.

In 2014 I was asked to do a webinar with the Harvard Business Review Online on Bullies, Jerks, and Other Annoyances. It was, at the time, the most popular webinar on their platform.

Which is awesome and awful at the same time.

When I work with people facing toxic workplaces, there are a few things I ask them to consider.

Is it me? You really need to know yourself. Are you highly sensitive? Take everything personally? Then perhaps a little detachment might give you some relief. It’s counter-intuitive, but sometimes caring less allows you to perform at a higher level.

When you ask, Is it me? you need to look hard at the role in the whole mess which you may be playing. For instance, from time to time folks tell me that they simply have very high standards which no one else can seem to meet. Huh. Really? So interesting.

Because sometimes “high standards” are really “impossible to meet standards”. So why have them? Let’s see… so you don’t have to really cooperate, so you can take all the credit, so your ego soars. If that’s you, you are adding to the toxicity and it’s on you. To change the situation, you need to first change yourself – toward the good.

When you ask Is it me?, you can also explore places where you might have a simple misunderstanding which gets amplified. Like, for instance, a recent situation a client faced with a bossy, imperious peer who it appeared was overstepping boundaries of authority by gigantic leaps. Only by having a brave conversation did my client uncover that her office enemy actually had been promised a promotion which had been postponed… year after year. Once my client realized the injustice done to her enemy, the relationship turned into an alliance.

No enemy, no stress. Win-win.

If you take a hard look at yourself first and figure out that you’ve done all you can to be a good person, then look at the culture of the organization. Is it them? 

I once worked with a senior leadership team which was backstabbing and in-fighting all day, every day. They spent so much energy on office politics that productivity and impact suffered. When I raised it with the CEO, his eyes twinkled and he said, “That’s exactly what I want! I want them to fight! Keeps them on their toes.”

He also knew that when his people appeared unstable, he could appear stable in contrast. When he was called on to settle petty disputes between his underlings, he was king.

Once I realized that the culture of the organization was being set by a leader with bad intentions, I knew that there was nothing I could do. Nor could any members of the senior team.

Nor could you, if your office culture is contrary to your values and your ability to grow.

If It Is Them – if there is a culture mismatch between you and where you work – you have a couple of choices.

You might be in a senior enough position to change things – which will take alliances and agreements with other people to buck the culture and create a new way. It’s hard but it can be done.

My clients have done it.

You might have to change yourself – go against your values or drop them all together, in order to stay. This option often feels like the path of least resistance, so plenty of people take it. That is, until they realize they have crushed their soul and hate themselves and really, really, really hate their jobs.

Not kidding.

You might have to leave your organization if you realize that the culture is toxic, it’s not going to change and you’re at risk of turning into someone you really don’t like. But, the good news is there has never been a better time to find a new job. 

Also not kidding.

Finally, after you’ve taken a gander at Is It Me? and Is It Them? you can ask What Do I Really Want?

Which, by the way, is the essential question any of us can ask.

And we’ll talk about that next week.

 

Quit Your Job

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There has never been a better time to quit your job and find a new one.

(I can sense you spluttering from afar.)

(You’re thinking that it’s easy for me to say.)

(You’re thinking I might be certifiably nuts.)

(You’re thinking that I don’t know what it’s reeeeaaaallly like out there, especially for someone who’s young or old or whatever you’ve got going on in your life.)

But I know I’m right about this.

In the county where I used to live, Arlington County in Virginia, unemployment is at 2.2%. That’s a full two percent less than the U.S. average. I’ve talked to hiring people in Arlington and they have open jobs which they cannot fill. Good jobs.

I spoke to a client this past week who’s facing the same issue in Washington, DC. Open positions, no candidates.

Around the U.S., there are a record 6.6 million job openings.

Makes you go “Hmmmmm”, doesn’t it?

Because you’ve been stiff-arming a search for a new job. Sure, it’s crossed your mind. But you think:

  • Job searches are a pain in the butt and take forever
  • No one will hire me because I’m under 30/over 50
  • What if no one wants me?
  • What if I find out my skills aren’t that great?
  • What if I land in a place that’s even more toxic than the place I’m in now?

Shall we knock those down, one at a time?

  • With unfilled jobs across the board, finding a new role is going to be easier than ever
  • People who might have previously been excluded are now included, because jobs must be filled. If you’re qualified, you’ll get a look
  • See “unfilled jobs across the board”
  • If you’ve stayed current with your skills in your current role, you should be OK. If you haven’t, take an online course to brush up your skillset
  • Toxic work place? Let’s drill down on that one

“According to a U.S. Bureau of Labor Statistics and Yale University report, 70 percent of all jobs are found through networking. A recent survey by CareerXroads shows that only 15 percent of positions were filled through job boards. The survey showed that most jobs are either filled internally or through referrals.” (Washington Post) If you, then, focus on networking and generating referrals for your new job, you can ask about the work environment and office politics. If your friends (the people who are doing the referring) say the place is gruesomely toxic, you can pass on that opportunity in favor of the kind of workplace where it’s an utter pleasure to work.

Those workplaces exist, by the way.

And, studies have shown that income changes more significantly when you start a new role versus small annual increases at your current job.

So, a better workplace plus more money! What’s not to like?

You might say, “But I love living where I live and there are no jobs like you’re talking about here!”

What I hear you say is more about your priorities than anything else. Where you live is more important than what you do.

Which is totally fine. In fact, it’s awesome.

You know what’s important to you – now, own it. Realize that your job exists to support your life, so if you’re unhappy at your job… you can still get a new one. Maybe you’ll have to consider a different field, a different kind of role, a new use of your skills. As long as you stay in your town (honoring your real priority), you should be fine. Plus, you know, happier.

The Great Recession, which happened ten years ago this week, impacted all of us. We got frightened, and gun shy, and maybe a little bit cowed when it came to work. We remember when a lot of our friends and family found themselves out of a job and had a hard time finding something. Anything.

And so we’ve carried that trauma forward with us in a collective way.

Now is the time to lay down that burden, once and for all.

There are jobs out there. Good jobs. Lots of them.

If you’re not happy where you are, go somewhere else.

And if you’re an employer who’s not doing everything you can to make your workplace a good place to work with good pay for all – get ready. People can leave you in a hot minute these days – and they will if you neglect your greatest asset. Your people.