Michele Woodward

Powerful Coaching. Powerful Results.

Authenticity

The Thing About Culture

By Leave a Comment

People throw the word “culture” around like there’s a shared concept of what in the world they’re talking about.

“Culture”, for some, means for others to “do what you’re told.”

For snarky cynics, it means “what the website says and what no one actually does.”

For hopelessly optimistic folks, it means “that we’re all friends and we get along.”

Close, but no cigar, if you ask me.

Culture is, as I recently read, simply “The way we do things around here.”

How powerfully elegant is that?

The way we do things creates the culture in which we live and work.

So, if we want to change culture – we just change the way we do things.

Sounds easy, huh? But you know I like a process, so here goes:

First, we need to understand how it is we do things. This requires a little step back, and the detachment to catalogue our “how” without judgment.

How do we want people to spend their days? In back-to-back meetings? In the field? At their desks? On their feet?

What’s our paperwork flow like? What’s our approval process like?

How we spend our time reveals our true focus – so how does your organization (including your family) spend its time?

That’ll show you something really important.

Once we know how we do things, we need to ask the critical question: Who benefits from our culture?

If the only people benefitting are senior management, you’ve got a problem. Like, if senior leaders get their own suites at the Ritz Carlton while middle managers and others on the same trip have to double up at the Days Inn – what are you saying to your people? What are you creating?

If the only person benefitting is Carol in accounting whose fear of making a mistake means a ton of paperwork and molasses-like response time, you’ve got a problem. When you center your entire organization on the quirks and foibles of one personality – what are you telegraphing about what you value? About what’s important?

If the entire organization is centered around the CEO’s reluctance to have difficult conversations, you’ve got a problem. We’re talking about power grabs and petty tyrants and office politics and dysfunction kinds of problems.

And no one needs that nonsense.

If the only people benefitting are white men with a college degree, you have a very big problem. And I would argue that it’s time to move your organization beyond 1989 and firmly into 2019.

Just sayin’.

You have to be brave when you examine who benefits, because that person might be you. It’s entirely possible that the system is set up to mirror your strengths, values and priorities. Entirely possible.

But if you’re the only person benefitting, you owe it to your organization’s success to open it up. To allow more people the opportunity to grow and learn and thrive.

Creating a system which gives more people a chance to bring their knowledge and expertise to the table means building a culture that works.

Because any group makes better decisions with diverse voices and perspectives. You’ll also keep people on the team longer.

You’ll have more success.

The thing about culture is that it’s often created in a fractured set of vacuums – HR does things one way and Finance does something their way and Sales is a creature unto itself. All of this adds up to “the way we do things around here”.

And if the way we do things around here isn’t working, we have a responsibility to make it work. For everyone.

 

A Big Life

By Leave a Comment

One of the things I find intriguing in life is fame. So many pursue it, so few catch it. Fewer still hold onto it for a lifetime.

Maybe I’m sensitive to this subject because I live in Washington, DC, a town filled with “formers”. Or maybe it’s because the coaching profession has a small but ardent crowd who are convinced that fame is the only litmus test for success.

I don’t know, but I’m trying to understand. What’s the difference between living a Big Life and living a Small Life?

On Friday night I watched a concert by someone who’s had fame – the big, glitzy, lifetime sort of fame so many seek – Rosanne Cash. Born the eldest child of legend Johnny Cash, her life has been full of both opportunities and gawkers.

When she began singing and writing songs in her teen years, she started getting acclaim herself. Forty-plus years later, she’s been nominated for 15 Grammys and remains a recording and touring artist. She’s a genius.

As I listened to her play the other night, it occurred to me that this was a woman who’d had hit after hit after hit in the 1980s. You couldn’t turn on the radio and not hear “Seven Year Ache” or “Never Be You” or “I Don’t Know Why You Don’t Want Me”. She released ground-breaking albums and collaborated with the biggest names in music.

Now, however, you’re not likely to hear her songs anywhere on the radio.

(And that’s not just because country music has a thing about women artists.)

I wondered about that. I wondered what that would feel like to not have your music on the radio.

I wondered how Rosanne feels about fame.

On Saturday morning, it hit me. I think she’s sort of transcended fame. I mean, she’s had it and I imagine there were parts which were nice, and she’s still famous to a degree, but what Rosanne Cash is here to do now is to express herself.

Regardless.

Because she has something to say.

There are things she needs to create.

And she’ll do it whether or not she’s on top of the charts, on the radio or filling football stadiums.

Expressing herself is enough. Creating is enough. Being in that artistic moment is enough.

Whatever comes after that is fine.

And so, I realize, it has to be for me. As ong as I’m expressing myself, committed to creating things that matter to me, being the kind of person I aim to be – then life will be right-sized.

Fame, no fame. Big, small. Won’t matter. What will matter is the way in which I say – the way in which you say – what we’re here to say in the time we have left.

It’s really all that matters.

 

(photo courtesy: RosanneCash.com)

I Was Just Going To Ask You The Same Question

By Leave a Comment

You probably know that I’m not about making New Year’s Resolutions. They can be forced and unsticky and, therefore, fall by the wayside before February even starts.

I am, as you also probably know, more of a planner. So last week I sat myself down with my Personal Planning Tool – yes, I created it and I actually use it! – and the stuff that came up for me was really helpful.

The Tool is designed to get to a few action steps which you can easily do. For me, they were :

  • Look at client list for 2018 and chronicle successes
  • Create a spreadsheet tracking business revenues for the last four years
  • Create a revenue forecast for the first six months of 2019
  • Create three workouts I can use at the gym; schedule gym time

I’m proud to say that I knocked these things out in the lull week between holidays and I’m feeling rather smug about myself.

The Tool also gave me the ability to clearly see my priorities for 2019, and that’s where you come in. It’s clear that I want to step it up in the coming year. I want to be in the position a year from now to say that my work made a difference. So let me tell you about what I have planned.

I have executive coaching programs for individuals as well as organizations. One of the happiest things I’ve done in my coaching career is to partner with organizationswho want to really support their leaders. I coach people, facilitate learning and change – and it’s the thing I love doing.

With individuals, you can work with me in three, six or twelve month programs. I have space for one person in my unlimited coaching program, so let me know if that person is you.

In 2018, folks in my unlimited program negotiated better deals, dealt with office politics and stress, learned new skills and basically had more fun in their work. It was also pretty fulfilling for me to fully partner with them and not worry how many hours we were using.

That was wonderful. I love these people and look forward to working with them again in 2019.

My lower-cost program, The Club, is terrific but full at the moment. You can email to get on the waiting list if you’d like.

I have some groups this year, too. For men, I’m doing a new program this year. Did you know that the number one thing which gets people promoted and creates more success is social/emotional intelligence? I work with a lot of men clients and this is an area which – once guys get a sense of the rules and how it all works – gets results quickly. You can find more information here: Emotional Intelligence for Men

For coaches, I have my Circle of 12 mentored mastermind program starting up on January 8th. There are eleven people committed, so if you’re looking for a close community of like-minded peers who have good practices that need to move to great practices – think about joining us.

Also for coaches, I have my Executive Coach Mentoring program beginning in March. This one is designed for people focusing on working with organizational clients. We’ll learn about best practices, client acquisition and tools to support your business. It’s great, if I do say so myself.

And, for coaches who are on Facebook, I continue to moderate The Business of Coaching group which has been serving the coaching community since 2012. We have 1200 coaches from all around the world who participate in thoughtful and supportive conversations about our work. If you’d like to join this “secret group”, please let me know.

Finally, I recently was on a panel with an executive recruiter and an executive communicator, talking with a group about personal branding, career progression, leadership, mentoring, speaking and a host of other matters. We took questions, so, believe me – we ran the gamut! It was a delight, and I am looking forward to working with these two in other venues. Maybe your venue?

So, yeah, maybe this year will be ambitious. But I am planning for it to be the right kind of hustle – you know what I mean. Engaging, fun, feeding my curiosity, connected and connecting. I get sort of giddy thinking about it.

How about you? What’s on your dancecard for the coming year? Where are you going to have the impact only you can have?

I am all ears, sugar. 

Maybe You’re An Anxious Striver

By Leave a Comment

 

 

Years ago I learned something from my friend Jen Louden. It’s her idea of “Conditions of Enoughness”. Basically, it’s deciding before you set out to do anything what “enough” will feel like, so you know when you’re done.

I thought of this brilliant concept recently when hearing people talk about their drive for constant improvement. It occurred to me that constant improvement could actually be a bad thing.

Like, how you remove minute parts of a knife everytime you sharpen it. And, if you persist in sharpening the edge, at some point the knife loses its structural integrity and becomes a wisp of a thing rather than the sharp thing it once was.

I was reflecting on people who are what I call “anxious strivers”. The kinds of folks who are driven to go-go-go and do-do-do. Who only eat foods which have a point – their diet exists merely to provide protein, minerals, and “good fats”. They only read books which will improve their lives. Every spare minute is devoted to Doing Something In Service To Something Else.

Joy has very little role in their lives.

I have to ask, though: When you live in pursuit of constant improvement, when do you know how to stop? When do you know what enough is like? Because of the relentless “constant” in “constant improvement”, are you putting yourself on a hamster wheel that never stops and calling it exemplary performance?

Perhaps then, rather than constant improvement, we need to think about simply having clear goals and working to meet them. In that context, the questions become more like: How did I do yesterday? Do I need to do something differently than yesterday to reach my goal? Is it enough to keep doing what I’m doing and stay on this path I’ve set? Does this feel like enough yet?

That’s not to say stop learning. To stop incorporating your learning into your actions. I would never say that, because I’m a learner through and through.

I am suggesting that anxious striving, never knowing what enoughness looks like, never doing something just for the fun of it, sharpening your edge until you have nothing left… this is the recipe for burnout and unhappiness and, oddly enough, ultimately leads to a lack of real, meaningful progress.

That Time I Learned Something New About Myself

By Leave a Comment

When I was just getting started in my career, a slightly old friend passed along some advice.

“If anyone important asks you to lunch,” she said, “make sure you order steak tartare and Scotch neat, just to show them how tough you are.”

My nose wrinkled at the thought of raw meat mixed with raw egg yolk and firewater for lunch. It’s highly probable that I responded with, “I dunno. How about a Cobb salad and a Diet Coke?”

Truth is, I’ve never been one to choose something just to make a point. It’s not how I’m wired.

Plus, even at a young age, I had decided that Scotch was not the distilled spirit for me.

I mean, Scotch. Just the sound of it conjures up people with expense account lunches and questionable moral underpinnings. Like club members at a club I wouldn’t want to join. Like your lawyer’s lawyer’s drink of choice.

I wrote off Scotch years ago with the throwaway line, “I am not grown-up enough for Scotch.” Oh, I had tried it, like everyone did. And it smoked, and burned, and made my eyes water, and was highly unpleasant. So deciding I wasn’t a Scotch drinker was easy – I merrily went along my way without the slightest bit of angst that I was missing something by exempting whisky.

Until, that is, I went to Scotland this summer and my mind changed.

Because there in the windswept Orkney Islands, I was finally taught how to drink whisky properly.

Hadn’t realized there was a right and a wrong way to drink liquor until a wise, gruff Viking of a man opened my mind and showed me a thing or two. Turns out I had been doing it wrong.

He taught me that fine single malt whisky needs to be treated the way you’d treat a fine red wine. You drink it warm. In a small, special glass. Maybe add a drop of water to open up the flavors.

I mean, who knew Scotch even had flavors?

You sip it. You let the flavors settle in. You appreciate the long finish.

You enjoy, in a slow and reasoned way.

And guess what? The whisky I drank became a pleasure.

The thing I thought I was not grown-up enough for became something I was excited to learn more about.

All I needed was to be taught by someone with deep knowledge.

Funny, huh?

Now that I’m home, I find my mind turning to other areas of my life where this might also be true. What could I possibly come to enjoy if I were just taught by the right person?

It’s a great question, isn’t it? And perhaps one you can ask yourself today, too.

Because the world is a big place, just packed with interesting things to learn and do. And, asking to be taught a thing or two by someone with deep knowledge isn’t a sign of weakness – maybe it’s your passport to new adventures.

 

Longing For The Missing Thing

By Leave a Comment

 

We human beings are funny creatures.

Sometimes we feel the most motivated when someone tells us what we’re NOT allowed to do.

After a lifetime of being a regular Sporty Spice, I developed arthritis in my right knee and ended up with a total replacement in February of this year. Once I had checked some post-surgery milestones off the list, my kind and handsome doctor said, “Well, Michele, you are cleared to do pretty much whatever you want. You can walk wherever you want to go, you can play golf, or tennis. You can ride a bike or use the elliptical. You can ski!”

I silently contemplated the last time I had skiied (15 years ago) or played tennis (summer camp?), while he paused.

“The one thing I don’t want you to do, though, is run. Your new knee just won’t tolerate that.”

“OK,” I said, with relief. See, I’m not built for running. I have short legs and a long torso, and other than that three weeks about ten years ago where I put my heart into finding the runner’s high (eluded me), I’ve realized that I’m built more for rambling than running.

The rehab for my knee replacement involved a lot of walking. I walked to the post office. I walked my dogs. I walked just to walk.

I watched my step count climb as my knee got stronger and stronger.

And one day while walking across a bridge, the most powerful feeling overcame me. I felt the profound and urgent need to break into a run.

Me. A non-runner. A lifetime non-runner. A softball player who specialized in hitting homers because then I could trot around the bases rather than sprint.

On that bridge, I found myself inexplicably longing to do the one thing my doctor explicitly forbid me to do.

I longed, beyond all reason, to do something I’m not actually built to do. The thing I actually have never really liked to do.

I wanted in that moment, with my whole heart and soul, to run.

This is human nature, isn’t it? Whenever something is placed “off-limits”, it becomes tantalizing.

It’s like there’s a huge neon sign in our brains flashing “You can’t! You can’t! But you wanna!”

A friend of mine suggests that when anything becomes a taboo, our minds go instantly into a famine mentality and all we can think about is the thing we can’t have.

If you’re on a diet and constantly remind yourself that you can’t eat french fries, all your darling human brain will think about is the fries.

If your boss directs you to never have anything to do with the IT department, you’ll see those nerds everywhere. (And your laptop will constantly fritz out, too.)

You will fixate on the thing you feel you lack, even if the thing you lack is something you don’t really want.

Weird, huh?

So it seems to me that now may be the time to take a look at two things in your own life. One, what have you placed “off-limits” for the people in your life? Your partner, your kids, your friends? Your direct reports? Your co-workers? Are you setting them up, then, to fixate on the wrong thing?

And, two, where have you done the same thing to yourself?

The cure for this extremely human drive toward Longing For The Missing Thing, though, is deceptively easy.

Rather than say, “I can’t run now that I have a bionic knee”, simply say, “I’m the kind of  person who rambles.”

This affirmative statement makes all the difference in where you put your attention. And makes your choices easier.

When offered fries on the side, you can come back with, “Thanks, but I’m the kind of person who eats leafy greens.”

See how focusing on what you have over what you lack makes your life get easier? And more full. And you feel more effective and engaged.

And that is especially true when you no longer feel compelled to do something you never really wanted to do in the first place.

 

Worth Failing For

By Leave a Comment

Workshop and seminar leaders, Little League coaches and life coaches, parents and priests. What do they possibly have in common?

My guess is that at some point or the other they may have asked someone, “What would you do if you knew you couldn’t fail?”

They ask this question in an attempt to figure out goals and dreams. To understand where someone might be holding themselves back out of fear of failing. To inspire.

All well and good.

The amazing, inspiring Brené Brown, though, asks the question in a powerful and different way.

She asks, “What’s worth failing for?”

I mean, really. Brené nails it. That is one piercing question.

So, let me ask you: What are you willing to stand up for? What are you willing to use your voice for?

Regardless of the consequences?

What do you love enough to risk everything for?

I ask it that way because I know myself and if my kids were ever threatened, I’d put myself between them and harm’s way in a nanosecond.

It comes down to this, then: Love is absolutely worth failing for.

Because I love so deeply and passionately about what’s happening in our world, I am conscious that I must my voice to say the things that need to be said. I am willing to put myself out there even if people disagree with me.

(And as an aside – disagreement doesn’t need to mean the end of a relationship. In fact, disagreement can bring people closer together as they grow to understand each other. Remember that next time you get in a Twitter war, will you?)

You may find this hard to believe, but there was a time in my life when I swallowed my words because I felt as though there was going to be a tough consequence if I spoke up. It was only after I was clear of this situation that I realized the toll silence took on me. And I felt the relief and coming-home-ness which came from learning to use my voice again.

When you look at things not from a vantage point of “how can I make sure I don’t lose?” but from the “what am I willing to lose for?” things change.

Even in the face of sure loss.

Even when things are tough.

Even when you know you are not going to win.

When you show up as yourself, put it out there, own it, love it…you’ve already won.

And whatever happens next doesn’t even matter.

Plenty for Everyone

By Leave a Comment

Let’s say you feel frustrated and unhappy and can’t really put your finger on the “why” of it. Let’s also say that you’re someone who’s always putting the needs of other people ahead of your own, but you wouldn’t call it that. You’d call it “doing what I’m supposed to be doing” or “what I have to do right now”. Or “love”.

But there’s that niggling frustration, every single day. The sense that there’s something you’re not doing that you could be doing. Something that would be delightful and fun. Nourishing even. You just can’t see a way to do that AND do the thing you’re supposed to be doing.

So, let me ask you this:

If you went on a picnic with three of the dearest people in your life, and you opened the picnic basket and there were only three sandwiches, what would you do?

Would you say, “Oh, it’s okay. I love you so much and want you to be fed and happy, so eat the sandwiches. I’ll just sit here and pass you the mustard and a napkin and anything else you need.”

Would you squish down your own hunger so the hunger of others could be satisfied?

(Plenty of us do this every single day. We do it because we have heard that parenting, partnering, working, or serving needs to look a very specific way. We let that strict definition shape a box that’s increasingly smaller and harder to live in.)

(And sometimes we live inside the teeny tiny box because we’re not sure who we would be outside of it. We’re not sure if we’re exactly comfortable with how big we might become if we were to step outside.)

(And, then again, we worry that the person who’s not having a whole sandwich because of our needs might be mad or resentful. That’s awkward, uncomfortable and possibly fatal to the relationship.)

(And we are doing this in the first place because relationships with others are so important. More important, in fact, than our relationship with ourselves.)

(And we might have learned that love looks like doing stuff for other people all the time, regardless of the impact on ourselves.)

Back to the picnic scenario. You’re hungry and there aren’t enough sandwiches. Your gut says to let other people have what is there because it’s appropriate, it’s right, it’s safe. But you’re starving, aren’t you?

Might you consider a simple solution of dividing each sandwich into four equal parts so that everyone could have some? So everyone could be nourished? Including you?

It’s time to ease your frustration and own your right to your own well-being, my friends. And while asking for your portion might be scary, the odds are it will turn out beautifully. Because I know for a fact that the three people you love most in the world want nothing more than to share their sandwich with you.

Because they love you just as much as you love them.

 

[This piece appeared first on my Facebook page. Are we connected there?]